CLAIM
Grindr breach of privacy
If you used the free version of the app between 2016 and 2020, you may be entitled to up to £10,000 of compensation.
The deadline to join has now passed and we are no longer signing up new claimants.
Austen Hays is bringing a claim against Grindr on behalf of thousands of Grindr users, for breaching data protection laws.
The claimants allege that Grindr shared users’ personal and sensitive data with third party companies without their consent. If you have signed up to the claim, your name and details will be treated in total confidence and will not be made public as part of the court proceedings as the court has granted anonymity to all claimants.
We believe that Grindr may have breached data protection laws. In 2021, the Norwegian Data Protection Authority (NDPA) imposed a fine of $6m on Grindr. The NDPA decided that Grindr’s data privacy practices violated the General Data Protection Regulation (GDPR).
In July 2022, the UK Information Commissioner’s Office issued Grindr with a reprimand after finding that it had infringed the UK GDPR.
Grindr appears to have shared users’ personal data and sensitive data with third party companies without seeking adequate consent. Some of the data shared may have included highly sensitive personal information such as HIV status, Last Tested Date and whether users used medication such as PrEP.
Our claim against Grindr has been featured in many publications such as BBC News, Sky News, The Guardian, The Times, and many more. You can see our press coverage here.
If you used the free version of the app between 2016 and 2020 you may be entitled to up to £10,000 of compensation. Please be advised that the deadline to join the claim has now passed and we are no longer signing up new claimants.
To comply with UK money laundering and ‘know your client’ requirements, as solicitors we need to confirm your identity to engage you as a client. We use the accredited software KYC360 (Financial Crime and Compliance50 2024; Chartis RiskTech KYC report 2024) to run an initial check to confirm the data we need so you can sign up to the claim. If the claim is successful, before any monies are awarded, you will need to verify your ID, using the ID-Pal App which is a secure and award-winning ID verification application (Merchant Anti-Fraud Solution of the Year 2020; Best Customer Facing Experience 2023). After your identity has been verified, ID-Pal will delete all documents uploaded by you from the app, you can also delete it from your phone. Your ID will be on our claimant portal and only accessible by the Austen Hays legal team.
The High Court has granted anonymity applications for all claimants in our claim against Grindr, ensuring they will all remain anonymous, and their data will be protected throughout the legal proceedings. If you join the claim, your identity will be completely hidden from the public and the Court record. The only exception to this applies to five claimants who voluntarily choose to set aside their anonymity. This is because the claims process requires five claimants to be appointed to a Claimant Committee and their details cannot be anonymous. The role of the Claimant Committee is to make decisions on behalf of the entire claimant group. Joining the committee is voluntary, so those individuals’ details will not be shared unless they clearly agree.
We are seeking compensation on behalf of our clients for distress and any consequence that they may have suffered as a result of loss of control over their data.
Any compensation you may be entitled to will depend on your individual case but at this stage, we estimate that in some cases, you could be entitled to thousands of pounds.
Organisations are responsible for handling customer data correctly and ensuring that customers know how their data is being used. It is unacceptable that users of the popular app had their data shared in a way that does not comply with data protection laws. Grindr users may have assumed that the information submitted to the app was only available to other app users.
Grindr plays an important role in the user community, and it needs to be held accountable and reinstate confidence in the way it treats user data.
Yes. You may still be eligible if you have stopped using the app or cannot evidence your use of the app between 2016 and 2020. Your use of the app during the relevant period will need to be verified but we anticipate that being confirmed during the course of proceedings.
The deadline to join has now passed and we are no longer signing up new claimants. If you have already signed up to the claim and are experiencing technical issues with your portal account, you can send an email to enquiries@austenhays.com, where our team will be able to investigate this for you.
There is no cost to you in joining the claim. Austen Hays represents you on a ‘no win no fee’ basis. The adverse costs risks associated with the claim are borne by the insurer. The claim costs come out of any payout that is secured from the defendant. You are guaranteed at least 52% of the amount awarded to you and Austen Hays’ and the insurance costs are capped at 48%. Even if the claim is unsuccessful, there will be no costs to you, provided that you fulfil your obligations set out in the documents that you read and agreed to when signing up to join the claim.
Yes. Bringing a claim against Grindr should not affect your rights to continue using the app.
For non claim specific FAQs, see Austen Hays' general FAQs.
Austen Hays’ claim against Grindr is not the first time the dating app has faced scrutiny of, and consequences for, its failure to protect the personal and sensitive data of its users. Here, we provide a summary of the key dates that led to this point.